You may return most items within 14 days of delivery for a full refund of the purchase price. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Item must be received by us in new condition to receive a full refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ship via either USPS or FedEx, at our discretion. If you have specific shipping needs, please Contact Us.
We strive to ship within 1-3 business days of receipt of payment. Please be sure to let us know if you have specific time needs for your shipment -- we are always happy to try and accommodate your needs.
We can ship to almost any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Stated shipping costs are for domestic US shipments. Please Contact Us for an international shipping quote. Customer is responsible for all added costs associated with international shipping (duties, taxes, fees, etc.).
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.